Project Management. Say it out loud. What do you think of? Spreadsheets? Gantt charts? Software packages that spit out charts and graphs?
OK. Fair enough. But there is another side to project management.It’s the human side of it. The side that needs communication. The side that needs reassuring. The side that is thinking, “Man, if this project bombs, I am in trooooouuuuuble”.

That’s where communication comes in. You need documentation, of course. That is key. You’d be surprised at the power of a 3-ring binder. But there is also good ol’ fashioned talking (and, of course, emailing, IMing, tweeting…). Getting your point across. Building consensus. Don’t let that fall by the wayside.