As a small, start-up business, I want (and need) to provide outstanding customer service to keep customers coming back. 

But, as a small, start-up business, I don’t work the regular 9-5 hours that my clients do. Even though very few people will argue that small, virtual offices are the way of the future, they are not yet the majority.

If you are looking for insight into how to make your clients happy without having to build a huge structure for your business, read on!