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Mobile first! or, Mobile first?

​2013 has been declared the Year of Responsive Design. But, like most new technologies, there are many factors you need to consider to make sure the solution is a right fit for the project. Jason Grigsby put together a powerful tutorial to train you on which questions you need to ask to truly understand what […]

Go behind the brands

Even big companies care what customers think. You don’t need to stopbuying your favorite products to make a difference. Instead, make your voice heard. Check out the scorecard. Get the facts. Then use your power as a consumer to tell companies exactly what needs to change.

The 12 Trends That Will Rule 2013

By acknowledging that humans are…well…human, ​this list of 12 consumer trends gives us smart, compelling insight into how we can shape our businesses to deliver a customer experience that will really matter.